Flaash - AI Sales Agents for E-commerce

The Challenge

Flaash was growing fast, with inbound leads increasing 5x in 6 months. Their 3-person sales team couldn’t keep up. The average first response time had climbed to over 4 hours, and conversion rates were dropping as leads went to competitors who responded faster.

Our Approach

We designed a multi-agent architecture where specialized agents handle different parts of the sales funnel:

1. Qualification Agent - Analyzes lead data and browsing behavior to score and prioritize
2. Outreach Agent - Crafts personalized messages based on the lead’s context
3. Booking Agent - Handles scheduling logistics and calendar management
4. Handoff Agent - Briefs the human sales rep with full context before meetings

Results

The system was deployed in 5 weeks and showed immediate impact. Within the first month, response times dropped from 4+ hours to under 2 minutes, and the team saw a 3x increase in qualified meetings booked.